Bipolar World

For more than two years I have been working at my day job (and weekend and night job) at a demanding pace more suited to a much younger person who is still trying to build a career. Partly because my employer was not adequately staffed for the number of clients who chose our organization, partly because I’m enough of a perfectionist about work that I am not easily able to leave things half done.

Since November, the workload has begun to come down, and I realize that I have mastered enough of the quirks of our horribly user-hostile data base to be moderately efficient in how I enter my case documentation. My client load, as of today, is only modestly above the target set by the State agency that contracts with my employer – a state of affairs I find curiously unsettling. Used as I am to a pressured work week, I’m not sure what to do with myself when I encounter a few days at a time with relatively little scheduled.

Today was such a day – the visits I thought I would be making were postponed by the clients, leaving me with a few calls, some extended “verbal hand-holding” of highly anxious individuals, the organization of my visits and calls due to be made in May – and quite a lot of “down” time.

The change has been recent enough that I haven’t identified the “next less urgent” level of work to which I can actually now turn. Whatever those projects prove to be, they must be of the sort that can be initiated and then set aside, to be picked up again as and when I find myself without client contacts to be made. It’s the nature of my work that new tasks can be assigned at any time, and also that clients may call at any time with new needs.

Being always available is one of the job descriptors. As is being flexibly ready to rearrange one’s planned day at a moment’s notice. Also patience with people who don’t return calls, don’t keep scheduled appointments, don’t notify of changes in contact numbers, and the myriad other small annoyances that come with working on behalf of somewhat irresponsible individuals, or those with mental/emotional problems that interfere with focus and communication.

Like the client who described our recent weather as “even more bipolar than I am”. Which indeed it has been, warm into the high 70s one day, below freezing, snowy and windy by the following night.

I begin to sense in myself an analogy to bipolar behavior, in that I feel as though I’ve been dropped flat in a trough of non-doing after the high of constant pressure to meet deadlines and to get to all the clients on my (formerly excessive) caseload as often as mandated. I’ve functioned without spinning out of control in the manic phase, but I feel less sure of my ability to maintain an appropriate energy and pace now, fearing that I may lose myself in a lightening of the load that feels too much like depression.

There would be no risk, if I could divert the “free” work time to other uses. There are more than enough activities and projects I’d love to resume, that I’ve set aside for lack of time, during these past two years of intense work. But I can’t become unavailable for those empty periods; I have to be reachable by both phone and email, if I’m not out of my office at a client visit.

Not doing, because one is waiting for the phone to ring, is a guaranteed means to bring oneself down. It is strongly discouraged in dating and other social environments, and I know it is not healthy for me during my work day either. Determining what one can accomplish, beyond housework, while being simultaneously “on call” is an interesting challenge. Suggestions, anyone?

++++++++

I needn’t have become concerned. A recent hire, completing the roster of my coworkers, has already given notice, there’s an uncovered caseload to be parceled out once more, and I’ve had a new member assigned to me as well. That State mandated target caseload is once more fading into an unreachable goal, and my risk of falling into the depressive side of this bipolar world is gone.

Tags: , , , ,

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: